Legal Agreement for pgt404 Services
These Terms and Conditions constitute a legally binding agreement between you and pgt404. By creating an account, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any provision herein, you must not use pgt404 services.
For the purposes of these Terms and Conditions, the following definitions shall apply:
You must be at least 21 years of age to create an Account and use pgt404 services. This minimum age requirement is strictly enforced in accordance with Indonesian regulatory standards and responsible gaming principles. pgt404 reserves the right to request proof of age at any time, and failure to provide satisfactory documentation will result in Account suspension or closure.
pgt404 services are primarily designed for residents of Indonesia. While we maintain an international license, you are responsible for ensuring that your use of our services complies with all applicable laws and regulations in your jurisdiction of residence. If online gaming is prohibited or restricted in your location, you must not create an Account or use pgt404 services.
By creating an Account, you represent and warrant that you possess the legal capacity to enter into binding contracts, that you are not under any legal disability that would prevent you from gambling, and that you are not self-excluded from gambling activities with pgt404 or any other operator. You further warrant that all information provided during registration is accurate, current, and complete.
The following categories of individuals are prohibited from using pgt404 services:
To access pgt404 services, you must create a personal Account by providing accurate registration information including your full legal name, date of birth, residential address, email address, and telephone number. Each Player is permitted to maintain only one Account. Multiple Accounts created by the same individual or household are strictly prohibited and will result in the closure of all Accounts and forfeiture of funds.
pgt404 is committed to maintaining the highest standards of identity verification to prevent fraud, money laundering, and underage gambling. As part of our Know Your Customer (KYC) procedures, we require all Players to verify their identity by submitting valid government-issued identification documents. Acceptable documents include Indonesian National Identity Card (KTP), passport, or driver's license. Additional documentation such as proof of address may be requested. Withdrawals will not be processed until satisfactory KYC verification is completed.
You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You must not share your login information with any third party. All activities conducted through your Account are your responsibility, regardless of whether you authorized them. You must notify pgt404 immediately if you suspect unauthorized access to your Account. pgt404 shall not be liable for any losses arising from unauthorized Account access resulting from your failure to maintain credential security.
pgt404 reserves the right to suspend or close your Account at any time if we reasonably believe you have breached these Terms and Conditions, engaged in fraudulent activity, provided false information, or otherwise acted in a manner detrimental to pgt404 or other Players. Upon Account closure, any remaining genuine balance will be returned to you following verification, but bonus funds and pending wagers will be forfeited. Players may voluntarily close their Accounts at any time by contacting customer support.
pgt404 accepts deposits through major Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, and Bank Danamon, as well as e-wallet services including OVO, DANA, and GoPay. All deposits are processed in Indonesian Rupiah (IDR). The minimum deposit amount is Rp 50,000 unless otherwise specified. Maximum deposit limits vary by payment method and Player status. All deposits are subject to verification and may be delayed if additional documentation is required.
Bank transfers during banking hours (typically Monday to Friday, 08:00 to 16:00 WIB) are processed within 5 to 15 minutes. Transfers outside banking hours will be credited on the next business day. E-wallet deposits are processed instantly 24 hours a day, 7 days a week. pgt404 does not charge fees for deposits, but your bank or payment provider may impose their own transaction fees.
Withdrawals are processed to the same bank account or payment method used for deposits, in accordance with anti-money laundering regulations. You must wager your deposited amount at least once before requesting a withdrawal. Minimum withdrawal amount is Rp 100,000. Withdrawal requests are reviewed and processed within 1 to 24 hours after approval, subject to KYC verification and security checks.
pgt404 reserves the right to request additional verification documentation before processing withdrawals. Withdrawals of bonus funds are subject to wagering requirements as specified in the applicable bonus terms. Funds derived from suspicious or irregular betting patterns may be withheld pending investigation. In cases of suspected fraud or breach of Terms, pgt404 may withhold withdrawals indefinitely.
All transactions on pgt404 are conducted in Indonesian Rupiah (IDR). If you deposit funds in a different currency, conversion will occur at prevailing exchange rates, and your bank or payment provider may charge conversion fees. pgt404 is not responsible for exchange rate fluctuations or conversion fees imposed by third parties.
pgt404 offers various bonuses and promotions including welcome bonuses, deposit bonuses, cashback, and loyalty rewards. All bonuses are subject to specific terms and conditions including wagering requirements, game restrictions, time limits, and maximum bet sizes. Bonus terms are clearly stated at the time of each promotion and must be read carefully before participation.
Unless otherwise specified, all bonus funds are subject to wagering requirements that must be met before withdrawal. Wagering contributions vary by game type. Slots typically contribute 100%, while table games may contribute less or be excluded entirely. Failure to meet wagering requirements within the specified time period will result in forfeiture of bonus funds and associated winnings.
pgt404 strictly prohibits bonus abuse, including but not limited to creating multiple Accounts to claim bonuses repeatedly, coordinating with other Players to exploit promotions, or using irregular betting patterns designed to guarantee bonus conversion. Any Player found engaging in bonus abuse will have all bonuses and associated winnings confiscated and may have their Account permanently closed.
pgt404 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice. Changes will be published on the Website and apply immediately. Continued participation in promotions after changes constitutes acceptance of the new terms.
All bets placed on pgt404 are subject to the specific rules of each game type. Sports betting rules, casino game rules, and slot game mechanics are available within each game section. You are responsible for understanding the rules before placing bets. pgt404's determination of bet outcomes is final and binding.
In the event of system errors, software malfunctions, or obvious errors in odds or game results, pgt404 reserves the right to void bets, correct errors, and adjust Player Accounts accordingly. If a game malfunctions, all affected bets will be refunded. pgt404 is not liable for losses arising from technical errors beyond our reasonable control.
The following activities are strictly prohibited and will result in Account closure and forfeiture of funds:
Sports bets are settled according to the official results declared by the governing sports body. If a match is postponed, abandoned, or canceled, bets will be voided unless otherwise specified in the sports betting rules. Live in-play betting is subject to short delays for odds calculation. pgt404 reserves the right to refuse bets or limit bet sizes at its discretion.
pgt404 is committed to promoting responsible gaming practices and preventing problem gambling. We provide comprehensive tools to help Players maintain control over their gaming activities. These tools are detailed on our dedicated Responsible Gaming page, which all Players are encouraged to review regularly.
Players may set deposit limits, loss limits, session time limits, and wagering limits through their Account settings. Once set, limits become effective immediately for increases or after a 24-hour cooling-off period for decreases. Players may also request self-exclusion for specified periods ranging from 24 hours to permanent exclusion.
pgt404 employs strict age verification procedures to prevent underage gambling. Players must provide valid identification proving they are at least 21 years of age. Any Player found to be underage will have their Account immediately closed, all funds forfeited, and may be reported to relevant authorities.
If you believe gambling is negatively affecting your life, please contact our customer support team immediately. We can assist with self-exclusion, provide information on professional support services, and help you regain control. For comprehensive information and resources, please visit our Responsible Gaming page.
All content on the pgt404 Website, including but not limited to text, graphics, logos, images, software, and game interfaces, is the property of pgt404 or its licensors and is protected by international copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without explicit written permission from pgt404.
While pgt404 strives to maintain uninterrupted service, we do not guarantee that the Website will be available at all times or that service will be error-free. pgt404 is not liable for losses arising from service interruptions, scheduled maintenance, technical failures, or circumstances beyond our reasonable control including force majeure events.
To the fullest extent permitted by law, pgt404's total liability to any Player for any claims arising from or related to the use of our services shall not exceed the total amount deposited by that Player in the six months preceding the claim. pgt404 shall not be liable for indirect, consequential, or punitive damages.
You agree to indemnify and hold harmless pgt404, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your breach of these Terms and Conditions, your violation of any law or third-party rights, or your use of pgt404 services.
Any disputes arising from or relating to these Terms and Conditions or your use of pgt404 services shall be resolved through good-faith negotiation between you and pgt404. If a dispute cannot be resolved amicably within 30 days, it shall be subject to binding arbitration in accordance with international arbitration rules. The arbitration shall be conducted in English, and the decision shall be final and binding.
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which pgt404 is licensed. By using pgt404 services, you consent to the exclusive jurisdiction of the courts in that jurisdiction for resolution of any disputes.
pgt404 reserves the right to amend these Terms and Conditions at any time. Material changes will be notified to Players via email or Website announcement. Continued use of pgt404 services after amendments become effective constitutes acceptance of the revised Terms. Players who do not agree with amendments must cease using pgt404 services and close their Accounts.
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
For questions, concerns, or disputes regarding these Terms and Conditions, please contact pgt404 customer support:
Email: [email protected]
Customer Support: Available 24/7 via live chat
By creating an Account and using pgt404 services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. You further acknowledge that you meet all eligibility requirements, are at least 21 years of age, and accept full responsibility for your gaming activities on pgt404.
Learn how pgt404 protects your personal data
Tools and resources for safe gaming
Common questions and answers
If you have questions about these Terms & Conditions or need assistance understanding any provision, our customer support team is available 24/7 to help.